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FAQs

We do not accept credit or debit cards at the ticket windows. All ticket purchases must be paid with cash. Once inside the show, all concessions do accept cards.

Yes, there are ATMs next to all ticket windows.

We do not currently offer senior or military discounts.

Yes, you can come back on the same day if you get a daily wristband at the exit/entrance.

Yes, we can. Give us a call at 713-526-6361 and we can walk you through the purchase.

We do prefer a paper ticket, but we will accept your ticket from your mobile device.

Will call tickets from TicketMaster can be picked up at any of the ticket windows. Will call tickets from a boat dealer or other exhibitor can be picked up in the Show Management office in the lobby of Hall B, room 104.

It is $15 a day to park. Parking is cash only. All parking is located directly in front of or at the end of NRG Center.

Yes and yes, the show is handicap accessible.

Yes, but it could be subject to a security check at the entrance.

Yes, strollers are allowed in the show.

Only service dogs are allowed inside the show. Due to health and security concerns, dogs are not allowed in the show on leash or in a bag or stroller.

Yes, there are. You must contact the NRG Center First Aid office for rates and to reserve a scooter. You can contact them at 832-667-1482 outside of show hours or at 832-667-1705 during show hours.

Yes, some of our children’s activities do require an additional fee. However, we also have some fun free activities for the kids.

No, there are no childcare services at the show.

Absolutely. Check out our Kid Zone to see the options.

Yes, there are numerous concession options for food

Yes, the lost and found is located inside the Show Management Office in the lobby of Hall B, room 104.

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